We want you to feel confident that the Nuvio One is the right fit for your life. That’s why we offer a 30-Day Return Policy that gives you time to try the product and make sure it works for you – without the stress.

30-Day Return Eligibility

Products purchased directly from Nuvio can be returned within 30 days of delivery for a full refund, as long as:

• The device is in like-new condition, free from visible wear or damage
• All original packaging is included

Our goal is to make it easy to try the Nuvio One in your daily routine. We simply ask that returns meet these basic conditions to be eligible for a full refund.

How to Start a Return

To begin a return, email us at [email protected] with:

• Your order number
• The email or name used at checkout
• A brief note about your return

We’ll take it from there.

What to Expect

• Once approved, we’ll send you a prepaid return shipping label
• Drop it off at any FedEx location and hold onto your tracking info
• Once your return is received and inspected, we’ll process your refund within 5–7 business days
• Refunds will be issued to your original payment method within 10 business days

Need Help?

If your product arrived damaged or something’s not right, just let us know.

We’re here to help: [email protected]