If you have any questions regarding Nuvio devices, email us directly at [email protected]. Additionally, you can find answers to common questions below.
Will insurance reimburse for Nuvio?
There are a few initial means of reimbursement - one is automatic FSA/HSA eligibility. For providers, Nuvio Connect will have coverage through Remote Monitoring codes.
We will be working with insurers to get Nuvio devices further covered by reimbursement, though this is often a lengthy process and can result in minimum reimburse based on current Medicare and other insurer coding. Due to limitations in choice, lack of quality in traditional covered products, long wait times, and expensive deductibles, many ultimately prefer to self-pay.
How much does Nuvio One weigh?
Nuvio One weighs 20 lbs, which is about the weight of an average walker or rollator.
Do you offer payment plans?
We are working to offer payment plans.
What is your return policy?
Starting when Nuvio One is available for delivery in Fall 2023, you’ll have 30 days from point of purchase to try Nuvio One with a Money Back Guarantee.
I represent a clinic/rehab hospital/hospital - how do I purchase or pilot Nuvio?
Contact us directly. We're beginning pilots in late 2023 and hope to make Nuvio available for hospital/clinic purchase soon!
Does Nuvio fold or collapse?
Nuvio collapses to a compact carrying and free rolling position, making it very travel friendly and easy to store.
