FAQs
If you have any questions regarding Nuvio One, please call our Support Team or email us directly at [email protected] Additionally, you can find answers to common questions below.
Will insurance reimburse for NuvioOne?
Nuvio One has FSA/HSA eligibility. We will be working with insurers to get Nuvio One covered by reimbursement, though this is often a lengthy process.
How much does Nuvio One weigh?
Nuvio One weighs 17 lbs, which is about the weight of an average walker or rollator. It also collapses to a compact carrying position, making it very travel friendly.
Do you offer payment plans?
We are working to offer payment plans
What is your return policy?
Starting when Nuvio One is available for delivery in Spring 2023, you’ll have 30 days from point of purchase to try Nuvio One with a Money Back Guarantee.
I represent a clinic/rehab hospital/hospital - how do I purchase NuvioOne?
We’re working to create vendor partnerships & hope to make Nuvio One available for hospital/clinic purchase soon!